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Frequently Asked Questions

Everything You Need to Know

 Whether you're thinking about joining or you're already a member, browse answers to the questions we hear most often about the Onelife experience. 

FAQ

Everything you need to know before your first visit

Membership

To upgrade your membership, please speak to the front desk at your club or contact Member Services at memberservices@onelifefitness.com

To renew, please speak to the front desk at your club or contact Member Services at memberservices@onelifefitness.com

We understand circumstances arise in which you may want to make changes to your membership. Members who want to change their membership status can speak to the front desk at the club, or contact Member Services at memberservices@onelifefitness.com

Your membership will automatically reactivate when the initial freeze or pause expires. If you are ready to reactivate before that time, please contact Member Services at memberservices@onelifefitness.com or speak to the front desk at your club.

After the initial term, most memberships continue on a month-to-month basis until you cancel. If you have questions about your membership status, please ask at the club or contact member services for personal assistance at memberservices@onelifefitness.com

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