Frequently Asked Questions
Everything You Need to Know
Whether you're thinking about joining or you're already a member, browse answers to the questions we hear most often about the Onelife experience.
FAQ
Everything you need to know before your first visit
Membership
After the initial term, most memberships continue on a month-to-month basis until you cancel. If you have questions about your membership status, please ask at the club or contact member services for personal assistance at memberservices@onelifefitness.com
These programs are accepted at some of our clubs, but not all of them so please check with the club near you. To use these programs, you must first sign up with your insurance company. Then bring your program membership information to a participating Onelife Fitness location.
Our kids club enables caregivers to get time for themselves to focus on health and wellness in the gym. Our kids club offers supervised play and activities for children 3 months to 11 years old. Options are available for both drop-in and ongoing access. Speak to a front desk associate to learn more about the services at your local club and how to sign up.
Learn More
Try Onelife Fitness — on us.
Get a complimentary day pass and experience our clubs, equipment, and community firsthand.